Louis DeJoy has resigned as the head of the U.S. Postal Service (USPS), stepping down after overseeing significant changes within the agency. DeJoy, appointed in 2020, led USPS through the challenges of the COVID-19 pandemic and the surge in mail-in voting during two high-profile elections. He was responsible for implementing a 10-year plan aimed at modernizing the service, though some of his reforms, including delivery consolidations and postal rate increases, faced criticism for slowing services and burdening customers.
DeJoy announced his resignation in February 2025, after facing ongoing scrutiny from both the Trump administration and public advocacy groups. He stated in a USPS release that the agency had made substantial progress but noted more work was needed to sustain improvements. Doug Tulino, the Deputy Postmaster General, will serve as acting head until a permanent successor is named.
DeJoy’s tenure also saw significant layoffs, with 30,000 employees cut since 2021 and plans for further reductions. Meanwhile, discussions about the potential privatization of USPS have gained traction, with President Trump and figures like Elon Musk calling for significant changes. The future of USPS remains uncertain as privatization concerns rise.